Last updated: 5/7/2025

1. Introduction

Welcome to iConvoAI ("we," "our," or "us"). These Terms and Conditions govern your use of our website, mobile application, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

iConvoAI is an online platform that helps users improve their conversations by providing smart response suggestions based on text and images. Our Service includes text-based suggestions, image analysis for responses, confidence scores, and quick copy & use functionality.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription Plans

We offer a Free Tier with limited daily response suggestions and a Pro Subscription Plan at $9.99/month, which includes unlimited text-based response suggestions, image-based response suggestions, and faster and more refined recommendations.

Subscription fees are charged at the beginning of each billing period. You can cancel your subscription at any time, but no refunds will be provided for the current billing period.

5. User Content

Our Service allows you to upload, submit, store, send, or receive content including text and images. You retain ownership of any intellectual property rights that you hold in that content. By uploading content, you grant us a worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute it solely for the purpose of operating, providing, and improving our Service, and not for any other commercial purposes or resale.

6. Acceptable Use

You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation
• To transmit any material that is defamatory, offensive, or otherwise objectionable
• To impersonate or attempt to impersonate any person or entity
• To engage in any activity that interferes with or disrupts the Service
• To attempt to access any parts of the Service that you are not authorized to access

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of iConvoAI and its licensors. The Service is protected by copyright, trademark, and other laws.

8. Limitation of Liability

In no event shall iConvoAI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice via email or through prominent notice within the Service prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law provisions. Although our Service is accessible globally, any disputes or claims arising from or related to these Terms or the use of our Service shall be exclusively resolved under Nigerian law.

12. Contact Us

If you have any questions about these Terms, please contact us at support@iconvoai.com.